Privacy Policy

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 At Nicky's Atelier, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or participate in our workshops. By using our services, you agree to the terms of this policy.

We collect and process the following types of personal information:

• Contact Information: When you book a workshop, subscribe to our newsletter, or contact us through the website, we collect your name, email address, phone number, and other contact details.
• Payment Information: For workshop bookings, we may collect payment information (e.g., billing address, credit/debit card details) through secure third-party payment processors.
• Other Information: Any additional information you provide voluntarily, such as feedback or responses to surveys.

• Usage Data: We may automatically collect information about your device, browser type, IP address, and usage patterns when you visit our website. This information helps us improve our website and services.
• Cookies: We use cookies to track your activity on our website and enhance your browsing experience. For more information, see our Cookie Policy.

We use the information we collect in the following ways:

• To process bookings and manage your participation in workshops.
• To communicate with you about your bookings, upcoming events, or respond to your inquiries.
• To send marketing communications, such as newsletters or promotional offers, only if you have opted in to receive such messages. You can opt out at any time.
• To improve our website and customer experience by analysing how visitors interact with our site.
• To comply with legal obligations, including maintaining records for tax purposes.

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering our services (e.g., payment processors, email marketing services). These providers are required to maintain the confidentiality of your information and only use it for the purposes we specify.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests from public authorities.

We take the security of your personal information seriously. We have implemented appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

However, please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. For example, we may retain certain transaction records for tax or accounting purposes.

You have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: If your information is inaccurate or incomplete, you can ask us to update or correct it.
• Right to Erasure: In certain circumstances, you can request that we delete your personal information (e.g., if the data is no longer necessary for the purposes for which it was collected).
• Right to Restrict Processing: You can ask us to restrict the processing of your personal data in certain situations.
• Right to Object: You can object to our processing of your personal data where we are relying on legitimate interests as the legal basis for processing.
• Right to Data Portability: You can request that we transfer your personal data to another organisation.

To exercise any of these rights, please contact us at [your email address]. We will respond to your request within one month.

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of those third-party sites. We encourage you to read the privacy policies of those sites before providing any personal information.

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children without appropriate consent. If you believe we have collected personal information from a child under 16 without such consent, please contact us, and we will take steps to delete the information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: nicky@nickys-atelier.com
Phone: 0797 493 985
Address: Flat 2, 7 The Beach, BS21 7QU, Clevedon

Effective Date: 01/06/2024