Privacy Policy

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At Nicky's Atelier, we respect and value your privacy. This Privacy Policy explains how

we collect, use, disclose, and safeguard your personal information when you visit our

website or participate in our workshops. By using our services, you agree to the terms

of this policy.

1. Information We Collect

We collect and process the following types of personal information:

a. Information You Provide to Us

Contact Information: When you book a workshop, subscribe to our newsletter, or

contact us through the website, we collect your name, email address, phone number,

and other contact details.

Payment Information: For workshop bookings, we may collect payment information

(e.g., billing address, credit/debit card details) through secure third-party payment

processors.

Other Information: Any additional information you provide voluntarily, such as

feedback or responses to surveys.

b. Automatically Collected Information

Usage Data: We may automatically collect information about your device, browser type,

IP address, and usage patterns when you visit our website. This information helps us

improve our website and services.

Cookies: We use cookies to track your activity on our website and enhance your

browsing experience. For more information, see our Cookie Policy.

2. How We Use Your Information

We use the information we collect in the following ways:

To process bookings and manage your participation in workshops.

To communicate with you about your bookings, upcoming events, or respond to your

inquiries.

To send marketing communications, such as newsletters or promotional offers, only

if you have opted in to receive such messages. You can opt out at any time.

To improve our website and customer experience by analysing how visitors interact

with our site.

To comply with legal obligations, including maintaining records for tax purposes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may

share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service

providers who assist us in operating our website, processing payments, or delivering

our services (e.g., payment processors, email marketing services). These providers are

required to maintain the confidentiality of your information and only use it for the

purposes we specify.

Legal Requirements: We may disclose your personal information if required to do so

by law or in response to valid legal requests from public authorities.

4. How We Protect Your Information

We take the security of your personal information seriously. We have implemented

appropriate technical and organisational measures to protect your data from loss,

misuse, or unauthorised access.

However, please note that no method of transmission over the internet or method of

electronic storage is completely secure, and we cannot guarantee the absolute security

of your information.

5. Retention of Your Information

We retain your personal information only for as long as necessary to fulfil the purposes

outlined in this Privacy Policy or as required by law. For example, we may retain certain

transaction records for tax or accounting purposes.

6. Your Rights

You have the following rights regarding your personal information:

Right to Access: You can request a copy of the personal data we hold about you.

Right to Rectification: If your information is inaccurate or incomplete, you can ask us

to update or correct it.

Right to Erasure: In certain circumstances, you can request that we delete your

personal information (e.g., if the data is no longer necessary for the purposes for which

it was collected).

Right to Restrict Processing: You can ask us to restrict the processing of your personal

data in certain situations.

Right to Object: You can object to our processing of your personal data where we are

relying on legitimate interests as the legal basis for processing.

Right to Data Portability: You can request that we transfer your personal data to

another organisation.

To exercise any of these rights, please contact us at [your email address]. We will

respond to your request within one month.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we

are not responsible for the privacy practices of those third-party sites. We encourage

you to read the privacy policies of those sites before providing any personal

information.

8. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not

knowingly collect personal information from children without appropriate consent. If

you believe we have collected personal information from a child under 16 without such

consent, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this

page with an updated “Effective Date.” We encourage you to review this policy

periodically to stay informed about how we are protecting your personal data.

10. Your right to complain

We take data privacy very seriously. If you have any concerns regarding how we process

your personal information, please contact us at nicky@nickys-atelier.com

All expressions of dissatisfaction are handled systematically under our Data Protection

Complaints Policy to ensure a fair and timely resolution. This policy is published on our

website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your

personal information, please contact us at:

Email: nicky@nickys-atelier.com

Phone: 0797 493 985

Address: 1-3 Old Church Road, Clevedon BS21 6LZ

Effective Date: 10/06/2026